Refund policy
ETURN & REFUND POLICY
SAINT & SINNER SOCIETY
Last Updated: September 19, 2026
At Saint & Sinner Society, we take pride in delivering premium automotive care, performance products, and apparel.
We want every customer to feel confident in their purchase. Please review our return and refund policy before placing an order.
1. APPAREL, HATS & ACCESSORIES
We accept returns on eligible apparel, hats, and non-chemical accessories within 30 days of delivery.
To qualify for a return:
Items must be unworn, unused, and unwashed.
Items must be in their original condition.
Original packaging and any attached tags must be included where applicable.
Proof of purchase is required.
Items showing signs of wear, damage, alteration, washing, or misuse may not qualify for a return.
Customers are responsible for return shipping costs for standard returns unless the return is due to our error or a defective product.
2. AUTOMOTIVE DETAILING PRODUCTS
Due to the nature of automotive detailing chemicals, we accept returns of unopened, unused products within 14 days of delivery.
Products must have their original seals intact and be returned in their original condition.
Opened or used chemicals are not eligible for standard returns.
If your product arrives damaged, leaking, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs so we can assist you.
This reporting period does not limit any rights you may have under applicable consumer protection laws or warranties.
3. MADE-TO-ORDER EXHAUST SYSTEMS & PERFORMANCE PARTS
Saint & Sinner Society performance exhaust systems are manufactured specifically for each customer after an order is placed.
Estimated manufacturing time: 4–6 weeks, unless otherwise stated on the product page.
Shipping and delivery times are additional and depend on the customer’s location and shipping method.
Because these products are made to order, standard returns for buyer’s remorse, preference changes, or incorrect vehicle information provided by the customer are not accepted once manufacturing has begun.
Order Cancellations
Customers may request cancellation before manufacturing begins.
Once the manufacturer has started production, cancellations are generally not accepted unless required by applicable law.
If we are unable to ship within the stated timeframe, we will notify you and offer the option to accept a revised shipping date or cancel for a full refund, as required by applicable law.
Damaged or Defective Exhaust Systems
If your exhaust arrives damaged, defective, or materially different from what you ordered, contact us promptly.
Please include:
Your order number
Photographs or video of the issue
A description of the problem
Photographs of the shipping packaging, if applicable
We will review the issue and coordinate an appropriate resolution, which may include replacement parts, repair, replacement, or refund, depending on the circumstances and applicable law.
Manufacturer Warranty
Eligible exhaust systems include a 1-year manufacturer warranty, subject to the manufacturer’s warranty terms.
Warranty coverage, exclusions, and claim procedures will be provided with the applicable product information.
Nothing in this policy limits rights provided by applicable law.
4. INCORRECT VEHICLE FITMENT
Customers are responsible for selecting the correct vehicle model and product configuration.
Please verify your vehicle year, model, trim, and selected exhaust options before checkout.
If you are unsure which exhaust configuration fits your Corvette, contact us before placing your order.
If Saint & Sinner Society or our manufacturer sends an incorrect product, we will work with you to correct the issue.
5. NON-RETURNABLE ITEMS
The following items are generally not eligible for standard returns:
Opened or used automotive detailing chemicals
Used or washed microfiber towels
Worn or washed apparel
Personalized or custom-made products
Made-to-order performance parts after manufacturing begins
Items damaged through misuse or improper installation
Gift cards
These exclusions do not apply where a return, repair, replacement, refund, or other remedy is required by law.
6. HOW TO REQUEST A RETURN
To request a return, contact our customer service team through the contact form on our website.
Please include your order number, the item you wish to return, and the reason for your request.
Do not send products back without contacting us first.
If your return is approved, we will provide return instructions and the appropriate return address.
7. REFUND PROCESSING
Once an eligible return has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method.
Please allow up to 10 business days after refund approval for processing. Your bank or payment provider may require additional time to display the funds.
Refunds required by law will be issued within the applicable legal timeframe.
8. SHIPPING COSTS
Original shipping charges are generally non-refundable for standard discretionary returns.
Return shipping costs are the customer’s responsibility unless the return is due to a defective product, incorrect item, our error, or circumstances where applicable law requires otherwise.
If an order is canceled because we cannot fulfill it within the required shipping timeframe, the refund will include applicable original shipping charges.
9. CONTACT US
For questions regarding returns, refunds, damaged products, or warranty claims, please contact Saint & Sinner Society through our official website.
Saint & Sinner Society
saintandsinnersociety.com
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